To develop, implement and manage operational objectives for the client’s Operations in Sofia, including geographical and language based strategy for all activity in line with the overall client’s business strategy. To ensure the Centre delivers optimized revenue generation and consistently high levels of service quality in all its diversified activities within budget.
Empower a “can do culture without fear”
Operations Director in this role get to:
Minimum 8 years of relevant work experience acquired in operations, of which at least 5 years must be in a senior level management role managing at least 300+ employees, Proven ability in managing a multi-cultural workforce is desirable in the areas of enterprise, sales, billing and technical support